Best Online Scheduling Software for Salons

Hair To Stay Salon in Houston, TX is a 5 woman shop that’s been around since 2007. Opened by 15-year salon veteran Cynthia Marsh, Hair To Stay offers a full menu of styling options. They’re a sleek, modern shop with that handles 350 clients per month.

The Problem

With no receptionist, organization was a big issue for Cynthia and her staff. They had an appointment book, a staff schedule and a black book full of client information, but with nobody to coordinate it all it was a constant battle to keep it organized.

Call-backs were being neglected because phone numbers were jotted down on post-it notes and then lost. The book was in shambles between the constant scribbling and rescheduling of appointments. Worst of all, they’d have to take time away from dealing with clients in the shop to deal with all the administrative headaches.

The Solution

Everybody at Hair To Stay was worried that switching to scheduling software would be more hassle than it was worth, so they wanted something simple. They wanted something that would let their clients book their own appointments and keep all their client info together. They wanted an online scheduling system like BookedIN.

The Results

In the months since they started running BookedIN the day-to-day operation of the shop has gotten a lot smoother. Instead of having five stylists booking appointments in five different ways there’s one process that everybody follows. Appointments can be dragged and dropped when something changes, so the messy appointment book is a thing of the past.

There’s also a lot less time being spent on the phone now that about a quarter of all appointments are being booked directly from the website. Plus, Cynthia can now keep track of things from home on her day off.

Discover how BookedIN can benefit your Hair Salon business. Check out the features and pricing or take the product tour.