Best Online Scheduling Software for Tanning Salons

The Sun Spot is a tanning salon in Seattle, WA with 5 staff, 8 tanning beds and 1 spray tanning booth. They book dozens of appointments every day, both by phone and walk-in. Most of the time one staff member handles booking, cleaning and customer service.

The Problem

Dozens of short appointments over several beds and booths meant that the appointments for a single day could sprawl across multiple pages of any appointment book. The appointments for each bed were highlighted a different color, just so the staff could easily tell how many were booked at any one time. Basically, the appointment book looked like a rainbow full of chicken scratch.

Dealing with appointments made via e-mail and in the off hours was even worse. It meant making tonnes of call-backs every morning just to make sure clients knew they actually had appointments. It meant paying staff to come in an hour early every morning, just to make sure the bookkeeping from the previous night got done.

The Solution

BookedIN displays the schedule for every bed and booth on the same screen, so there’s no more fighting against the appointment book. Public booking also gives clients the option to book their own appointments directly fromt the website, so there are fewer off-hours calls to deal with in the morning and they don't have to make as many confirmation calls.

The Results

The shop has been able to save time and money by dropping hours that used to be spent on administrative housekeeping and the beds are as full as they’ve ever been. The staff is happier and there are fewer missed appointments. It’s even simpler to accommodate walk-ins now that they can see immediately which beds are open and for exactly how long. Plus, everything is on one screen instead of several pages.

Discover how BookedIN can benefit your Tanning Salon business. Check out the features and pricing or take the product tour.